Paid off your loan
If you’ve nearly finished paying off your loan, you can choose to repay your loan in full – but this is optional. You should contact us to get a settlement amount
Switch to Direct Debit
You might make a further repayment after you’ve finished paying off your loan. To avoid this, you can switch to repaying by Direct Debit.
You can do this if you’re within 23 months of paying off your loan.
Getting a refund
If you don’t switch to repaying by Direct Debit, you’ll repay more than you owe.
If this happens, we’ll try to refund you automatically. So it’s really important that you make sure your bank and contact details are up to date in your online repayment account.
If we can’t refund you automatically, we’ll try and contact you.